Terms of Service

Terms for use of the GoRabbit platform.

1. Introduction

These terms govern the use of the GoRabbit service. By using the service you accept these terms.

2. The service

GoRabbit is a subscription service for scheduling, generating and publishing marketing content. Functionality may vary based on the chosen plan (Standard, Premium, Platinum) and any additional services.

GoRabbit may change or improve parts of the service when necessary for technical or operational reasons.

3. Subscription and payment

  • Subscriptions renew automatically unless cancelled before a new period.
  • Annual subscriptions are not refunded after a period has begun.
  • Any additional costs (micro-pricing / growth-based pricing) are stated in the price plan.
  • Price changes are announced with reasonable notice.

4. The user's responsibility

  • the user is responsible for all content published via GoRabbit
  • the user is responsible for compliance with laws, rules and platform terms at e.g. Meta and LinkedIn
  • the user must quality-assure all content generated by the service before publishing
  • the user must ensure valid access to their own accounts (Meta Business Manager etc.)

5. DPA – Data Processing Agreement

When GoRabbit processes personal data on behalf of the customer, GoRabbit is considered the data processor and the customer the data controller. A data processing agreement (DPA) is entered into as part of the user relationship.

6. Access and operation

GoRabbit strives for stable operation, but does not guarantee continuous availability. The service may be unavailable during maintenance, technical problems or circumstances beyond our control.

7. Limitations and misuse

GoRabbit may suspend or terminate accounts in the event of misuse, breach of terms or unlawful activity.

8. Limitation of liability

GoRabbit is not responsible for:

  • indirect loss, loss of data or lost profit
  • errors in AI-generated content
  • consequences of changes at third parties (APIs, platform rules, limitations)
  • errors caused by the user's own systems or accounts

The disclaimer does not apply in cases of intent or gross negligence where the law requires liability.

9. Termination

  • Subscriptions can be cancelled at any time.
  • Cancellation takes effect from the next billing period.
  • Access to the service ends at the close of the period.

10. Changes to the terms

The terms may be updated as needed. Updated terms are published on this page and take effect from the publication date.